Where do we ship?
WORLDWIDE! We ship from Spain to almost anywhere in the world. You can check if your country is available by entering your address during checkout.

How much does shipping cost?
Price varies depending on destination and order size. It is automatically calculated before payment.

Shipping within Spain
Orders over €50 have free shipping.

International Shipping
We offer standard and/or express shipping options, depending on the country. In some destinations, you can choose between cheaper shipping or faster and more secure shipping.

Customs and tariffs
If your country applies customs fees, they are not included in the price and must be borne by the customer. This is rare for low-value orders, but may vary depending on local regulations.

Are you shopping from the United States?
Check out the US-specific information!

Check out our shipping policies here.

We ship to the US from Europe using international postal services or express courier services.

Starting August 29, 2025 , due to changes in U.S. customs regulations, all express courier shipments (such as DHL) will be subject to taxes and duties, regardless of value. These costs are not included in the order price and will be borne by the customer.

If you choose standard (postal) shipping , most small orders still ship free of charge, although U.S. customs may apply fees at any time. The USPS may occasionally request verification of the package contents before delivery. If you receive a message or email, don't worry—it's standard procedure and very easy to manage.

Minor delays may occur if your order is selected for random inspection, although this is rare and is usually resolved quickly. We always declare the true value of your order and clearly describe the products to avoid issues with customs.

If you have any questions or concerns, please don't hesitate to write to us—we're here to help

No matter where you're from, you can track your order in detail by entering the code provided to you on this website!
https://parcelsapp.com/

ILUS by Coni is not responsible for errors in the shipping address provided by the customer.

Please verify your shipping address carefully before completing your order. If you notice an error in your address after completing your order, please contact us to complete the missing information before your order is shipped. In case of return of the package to the origin, a new payment for the shipping cost will be required to resend the package.

At ILUS by Coni, we want you to be satisfied with your purchase. If you need to make an exchange, you can do so under the following conditions:

Exchange Conditions

• You have 30 calendar days from the date of receipt of the order to request an exchange.
• Products must be in perfect condition, unused, and in their original packaging. For hygiene and safety reasons, we do not accept exchanges of damaged products or products showing signs of use.
• Shipping costs incurred from the exchange are the responsibility of the customer. This includes both the return shipping of the product to our store and the shipping of the new product.
• We do not accept exchanges of digital products, as access to content is granted immediately after purchase.
  

To request an exchange, please write to info@ilusbyconi.com indicating your order number and the exchange you wish to make.

Damaged or Defective Products

If your order arrives damaged, has a manufacturing defect, or if we have made a shipping error, please contact us as soon as possible. In these cases, we will cover the necessary shipping costs and arrange for a product replacement at no additional charge.

Returns

You have 30 days from delivery to request a return for a physical product.
Items must be returned in their original, unused condition and with their original packaging.
Return shipping costs are the responsibility of the customer.

Once the return is received and inspected, the corresponding refund will be processed in accordance with our Returns Policy.

Cancellations

You can cancel your order within the first 24 hours of making the purchase.
After this period, it will no longer be possible to cancel the order.

**Digital Products

Digital products do not allow cancellations or returns, as access to the content is granted immediately after completing the purchase.

To initiate a return or cancellation, log in to your account at My Orders and follow the instructions. If you need assistance, you can contact us at info@ilusbyconi.com.

Our digital posters are designed to be easy to print in standard sizes. This means they are optimized in DIN format, which is a common ratio used for printing (like A4, A3, etc.). So you can print them without worrying about complicated size adjustments!

All ILUS by Coni files (except the Akuma No Mi collection) have a resolution of 3508x4961 pixels. The Akuma No Mi collection has a resolution of 1748x2480 pixels. (We are working to improve this as soon as possible) Here are the recommended print sizes for each:

For 3508x4961 pixel files:

• High quality (300 dpi): 29.7 cm x 42.0 cm
• Good quality (150 dpi): 59.4 cm x 84.0 cm

For the Akuma No Mi collection (1748x2480 pixels):

• High quality (300 dpi): 14.8 cm x 21.0 cm
• Good quality (150 dpi): 29.6 cm x 42.0 cm

Thanks to the front protection made of polystyrene plastic, the frames are lighter and safer.

Fibreboard is a stable and durable material made from surplus wood from the timber industry. A resistant outer layer of paint or laminate is added to the board.

Yes, all of our designs are created from scratch by our designer and are protected by copyright.

Some are inspired by the aesthetics, symbolism, or narrative of anime, manga, series, and films, but always through an artistic reinterpretation and without any official affiliation.

All visual content on ILUS by Coni is 100% original and does not use official images, logos, or resources.

Any unauthorized use, reproduction, copying or distribution of the designs without express consent is prohibited.