Shipping policy

Preparation Times We take between 1 to 10 business days to prepare merchandising products (such as T-shirts and tote bags), and between 1 to 5 business days for posters. These times may vary according to demand, as each order is prepared with the utmost care. If you need your order urgently, do not hesitate to contact us and we will try to help you.

Worldwide Shipping We ship both domestically and internationally. Shipping times and costs vary depending on the location and weight of the order, and are automatically calculated at checkout.

  • Spain: Delivery takes from 24 to 72 working hours by Correos, with a cost of 6€. We offer free shipping on purchases over 50€.
  • European Union: Shipments to the EU take between 2 to 10 business days, with rates starting at 13€.
  • International: For international shipments, estimated delivery time is 2 to 10 business days via DHL. Rates for shipments to the United States start at 40€, you can check the exact rate for all countries at checkout.

Important: Please verify that all shipping information is correct before completing your order. In case of incomplete or wrong addresses, we are not responsible for the resulting incidents. In case of error, please contact us as soon as possible to avoid delays and additional shipping charges.

Customs Duties and Derived Costs Please note that the costs derived from customs and duties are not included in the shipping price and must be borne by the customer.

Tracking Number All our shipments include a tracking number so you can monitor your order at all times and know exactly where it is in the process.

If you have any questions or need additional assistance, we are here to help you with whatever you need, thank you for choosing ILUS by Coni!