Privacy policy

At ILUS by Coni, we value the privacy and protection of our customers' and visitors' personal data. This Privacy Policy explains how we collect, use, process, and share your personal information when you visit or make a purchase at ilusbyconi.com (hereinafter, the "Site").

  1. Personal Information Collected When browsing the Site, we automatically collect certain information about your device and browsing behavior. This process includes:

Device information: Data such as your web browser, IP address, time zone, and cookies installed on your device. Browsing information: Includes pages and products visited, search terms that led you to the Site, and how you interact with our website. This is referred to as "Device Information." Additionally, when you make or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email, and phone number, referred to as "Order Information."

Device and browsing information is collected through technologies such as:

Cookies: Small data files that store information on your device. Log files: Collect your IP address, browser type, internet service provider, and referral/exit data. Web beacons, tags, and pixels: Help record how you navigate the Site. Note: We use Meta, Pinterest, and TikTok pixels to analyze the performance of our digital ads and marketing. You can review and manage your cookie settings from your browser or through each platform's privacy settings.

  1. Use of Personal Information Order Information is used to manage and complete orders (payment processing, shipping, and confirmation notifications). We may also use this information to:

Communicate with you when necessary. Screen orders for potential fraud or risks. Personalize Site content and marketing according to your preferences and browsing history, with your consent. Device and browsing information helps us:

Detect security risks or potential fraud. Optimize our Site and evaluate digital marketing campaign success, particularly with tools like Google Analytics, Meta pixel, Pinterest Tag, and TikTok Pixel.

  1. Sharing Your Personal Information We share your personal information with third parties when necessary to operate our business, such as:

Shopify: Our store is hosted on Shopify, which complies with security and privacy standards. For more information: Shopify Privacy Policy. Google Analytics: Helps us understand how customers interact with the Site. You can opt out of Google Analytics at this link. Facebook Pixel, Pinterest Tag, and TikTok Pixel: Used for advertising campaigns and targeted marketing. You can adjust your preferences on each platform: Facebook Pinterest TikTok

  1. Interest-Based Advertising We use your personal information to deliver personalized ads and relevant content on other platforms. For more information about this type of advertising, visit the Network Advertising Initiative. You can opt out of targeted advertising using the links above or through the Digital Advertising Alliance's Opt Out portal.
  2. European Union Users' Rights If you are a European Union resident, you have the right to access, correct, or delete your personal information. These rights include:

Access: You can request a copy of the personal information we hold about you. Correction or deletion: You can request updates or deletion of your information. Data portability: Transfer your personal data to another entity of your choice. Opposition and processing limitation: You can oppose data processing or request limited use. To exercise any of these rights, email us at info@ilusbyconi.com.

  1. Data Retention We retain Order Information for our records unless you request deletion. This retention period helps comply with tax, commercial, and audit regulations.
  2. Changes to Privacy Policy This Policy may be updated to reflect changes in our practices or compliance with legal and regulatory requirements. We will post any updates on this page.
  3. Contact For questions, more information about our privacy practices, or to file a complaint, contact us at info@ilusbyconi.com.